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Even after Apple was hit with a $2 billion tremendous within the European Union over years-old complaints from Spotify about its App Retailer guidelines, Spotify says Apple is stonewalling updates issued in compliance with that very ruling. In an electronic mail to the European Fee obtained by The Verge, Spotify writes that Apple has “neither acknowledged nor responded to Spotify’s submission” to convey subscription pricing info into the app, stopping it from updating the app in any respect for its customers, even to place out fixes for bugs or add different options.
On March fifth, Spotify submitted an replace to Apple that places hyperlinks to Spotify’s web site, together with pricing info for various subscription choices, instantly within the EU model of its app, with out utilizing Apple’s cost system. Spotify made the change in response to a ruling issued the day earlier than by the European Fee, which mentioned Apple’s anti-steering guidelines are “unlawful” and ordered Apple to start out permitting builders to incorporate details about “different and cheaper music subscription companies.”
Apple responded to the choice on March 4th by saying it could enchantment and mentioning an inventory of “methods Apple creates worth for Spotify, for gratis to their firm,” which occurred to incorporate this bullet level:
Our App Assessment workforce has reviewed and accepted 421 variations of the Spotify app — normally with same-day turnaround — and continuously expedites critiques at Spotify’s request.
Within the electronic mail, Spotify says it hasn’t heard again from Apple since submitting the replace.
The corporate writes that that is “yet one more instance of how Apple if unchecked, will search to bypass and/or not adjust to the Fee’s choice.” It additionally urges the European Fee to contact Apple and requires that it approve Spotify’s modifications. “Given Apple’s monitor report, Spotify is worried that Apple’s delay is intentional and is geared toward delaying or avoiding compliance altogether,” the e-mail reads.
“It’s been 9 days now and we’re nonetheless ready to listen to from Apple about our app submission to indicate EU shoppers pricing and a hyperlink to our web site, which we are actually licensed to do by the European Fee’s choice on the music streaming case,” Spotify spokesperson Jeanne Moran says in an emailed assertion to The Verge. “Apple’s delay instantly conflicts with their declare that they flip round critiques on app submissions inside 24 hours, and it additionally flies within the face of the timeline for adoption the Fee laid out.”
Apple didn’t present a remark in response to a request from The Verge.
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