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Air Canada fined $97.5K for failing to assist passenger in wheelchair | CBC News

December 21, 2023
in Canada
Reading Time: 1 min read
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The Canadian Transportation Company has handed Air Canada a fantastic of $97,500 after a passenger who makes use of a wheelchair was made to pull himself off a airplane in Las Vegas.

In an announcement, the CTA mentioned the airline should pay for “a number of violations of the Accessible Transportation for Individuals with Disabilities Laws.”

On Aug. 20, Prince George, B.C., resident Rodney Hodgins, who has spastic cerebral palsy and makes use of a motorized wheelchair, was instructed by Air Canada crew in Las Vegas that no help was obtainable to assist him off the airplane.

Hodgins lifted himself all the way down to the ground and used his arms to pull himself from Row 12 to the entrance of the airplane, as his spouse crawled behind him to assist.

“Air Canada failed to help a wheelchair person to disembark its plane,” the CTA assertion mentioned “… As well as, whereas the passenger was ready within the terminal, Air Canada failed to make sure that their personnel periodically inquired about his wants.”

In November, following a CBC Information story in regards to the incident, Air Canada was summoned to Ottawa for a gathering with the Minister of Transportation. Air Canada apologized and mentioned it could make various modifications internally to enhance the way in which it treats passengers with disabilities.

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Tags: 97.5KairAir-CanadaaircraftairlineairportapologizedassistCanadaCanadianCBCcerebral-palsydisabilityfailingfailing-tofinedLas VegasnewsOttawapassengerplaneTransportationwheelchair
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