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His Highness Sheikh Ahmed bin Mohammed bin Rashid Al Maktoum, Second Deputy Ruler of Dubai, right now visited the Federal Authority for Id, Citizenship, Customs and Port Safety’s Buyer Happiness Centres in Al Barsha and Al Rashidiya, each of which obtained a 6-star score within the 2023 analysis underneath the Authorities International Star Score System for Providers within the UAE.
Throughout the go to, His Highness emphasised that the visionary management of the UAE is dedicated to selling and creating world-class authorities providers aligned with the nation’s aspiration to attain world-leading dwelling requirements and fostering buyer happiness, with a specific give attention to offering seamless and hassle-free providers by way of digital and good options.
Sheikh Ahmed bin Mohammed was welcomed by His Excellency Main Basic Suhail Saeed Al Khaili, Director Basic of the Federal Authority for Id, Citizenship, Customs, and Port Safety; His Excellency Eng. Mohamed bin Taliah, Chief of Authorities Providers of the UAE Authorities; His Excellency Main Basic Suhail Jumaa Al Khaili, Director Basic of Id and Passports on the UAE Federal Authority for Id, Citizenship, Customs, and Port Safety; and H.E. Main Basic Khalifa Matar Al-Humairi, Performing Director Basic of Help Providers on the Authority.
His Highness additionally unveiled plaques displaying the 6-star score of the 2 buyer happiness centres and was appraised in regards to the providers provided and the developments plans of the 2 centres. His Highness recommended groups at each centres for the devoted efforts that underpinned their service excellence in accordance with the best international requirements.
His Highness additionally praised the Federal Authority for Id, Citizenship, Customs, and Port Safety for constantly enhancing their providers consistent with the directives of the management to measure as much as the folks’s aspirations, thus additional elevating the UAE’s standing on varied worldwide indices.
His Excellency Main Basic Al Khaili thanked His Highness Sheikh Ahmed bin Mohammed for his go to, which he mentioned mirrored the management’s appreciation for hardworking and devoted groups striving to attain group happiness.
His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, had in November introduced the 2023 analysis outcomes of the Authorities International Star Score System for Providers within the UAE. The analysis, making for the fifth analysis cycle of service centres and the second analysis cycle of contact centres and digital channels, lined 124 authorities service channels provided by way of service centres, web sites, good functions, and make contact with centres of 25 federal ministries and entities.
Comply with Emirates 24|7 on Google Information.
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